Looking to rent a dedicated physical Mac? Email our support team with your intended use. For an existing order or help troubleshooting a connection or environment, sign in to the console and submit a ticket so we can link the issue to your order.
Before ordering, email us at support@vpspush.com. For existing orders, check your order details in the console, then submit a ticket.
This diagram shows how to get in touch; it doesn’t show live order or ticket status.
Both channels reach the same support team, but each needs different information. Never send passwords, access keys, or payment credentials by email or ticket.
Tell us what you plan to run, your preferred location and rental term, and whether you’re considering extra storage or Thunderbolt 5 daisy-chaining. The draft tool below only opens your device’s email app; it doesn’t submit anything to this site.
Draft a sales inquiryCheck your order and selected location first, then describe the connection issue or build environment problem in the console. Your order ID and troubleshooting notes help our support team investigate issues on the same physical node.
Sign in to the console to submit a ticketOur current catalog has one model: VPSPush M4, Mac mini M4, 16 GB RAM, and 256 GB SSD. Use the fields below to organize your questions—not to place an order. Check the order page for available configurations and pricing.
If you can’t connect, see a display issue, lose your session, or find that your toolchain isn’t ready, first check the order’s location and authorized access details in the console, then submit a ticket. Connection credentials aren’t shown on public pages.
To request access to, correction of, or deletion of data, email support@vpspush.com with the type of request and an email address where we can reply. We may need to verify your identity before processing it. There’s no need to include personal information unrelated to your request in your first email.
Learn what data relates to the public website, order management, and content you place on your cloud Mac, then specify what you’d like us to review or process.
Read the privacy policyReview the rental term, your responsibilities, and the order confirmation process. For questions about a specific order, sign in to the console and submit a ticket—don’t infer order status from public pages.
Read the terms of serviceWe’ll reply to sales inquiries and data requests at the email address you provide. For existing orders, view and update your ticket in the console. We don’t publish unverified service hours or guaranteed response times, and an email draft isn’t a submitted request.
The draft button only attempts to open your email app. Make sure you send the message from your email account, and keep the subject line so it’s easy to follow up with more information.
Add new error details, timestamps, or troubleshooting steps to the same ticket. This keeps the context together instead of splitting one issue across separate reports.
Make sure we can reach you at the reply email address. List reproducible steps in order, and redact credentials, keys, and unrelated personal data from screenshots. If you haven’t tried connecting yet, check the connection guide and help center first to see whether you need to submit a ticket.
Choose VPSPush M4, a rental term, a location, and any add-ons you need. Live availability and order details are shown in the console.